Two Waco-area HUD complexes to fight bad inspection scores
By J.B. Smith Tribune-Herald staff writer
Two Waco subsidized apartment complexes hit with the worst inspection scores in Texas last year are appealing those findings to the U.S. Department of Housing and Urban Development.
Tanglewood Garden Apartments, 4500 N. 19th St., and Robinson Garden Apartments, 2724 Robinson Drive, both received a score of 29 out of 100 in HUD-commissioned inspections in mid-2009.
Scores below 60 are considered failing, and those below 30 are referred to HUD’s enforcement department, which, in extreme cases, could terminate apartment complexes’ subsidies.
Chris DeCluitt, property manager at the federally subsidized Tanglewood Garden Apartments on North 19th Street in Waco, said an inspector exaggerated minor violations, such as a playground gate that didn’t close flush with the fence.
Rod Aydelotte/Waco Tribune-Herald
Both complexes had good scores in the past inspection in 2006 — 97 for Tanglewood and 90 for Robinson Garden — and management at both said the new scores were unjustified.
“This is something we are fighting tooth and nail,” said Chris DeCluitt of Sovereign Management, which has operated Tanglewood since it was built in 1972. “The inspector was brand-new — this was his first inspection — and he was out to make a name for himself. He was out to find anything and everything, not taking into account that this is a 38-year-old property. . . . This guy was out for blood.”
On a tour of the Tanglewood grounds Friday, DeCluitt said his company has addressed the problems pointed out in the report and is seeking a reinspection. He said those included minor erosion around the foundation, decay at the bottom of door jambs, worn-out springs on some windows, some broken faceplates on electrical outlets and windows blocked by furniture.
Regional HUD officials could not provide the inspection report Friday but confirmed that those were part of the listed items, along with some missing fire extinguishers.
The Tribune-Herald is seeking full inspection reports on both complexes through the Freedom of Information Act.
Mike Backman, multifamily hub director for the HUD regional office in Fort Worth, said apartments with failing scores had three days to fix urgent health and safety issues. They have 60 days to fix other violations, but HUD’s inspection contractors have not yet scheduled a reinspection of the property, he said.
Given both apartments’ past records, he said, “I would hope both will pass this time around.”
Backman said it’s possible that a lot of small infractions could lead to a failing score, even with no major violations. Still, he said the low scores are troubling.

The Robinson Garden Apartments scored a 29 out of 100 in a HUD-commissioned inspection last year. Its score was 90 during an inspection three years earlier.
Duane A. Laverty/Waco Tribune-Herald
“We take this stuff extremely seriously,” he said. “I can see myself driving down to Waco this week to eyeball these things.”
Backman said Robinson Garden Apartments had similar issues, including missing or damaged fire extinguishers, missing outlet covers and blocked windows. In addition, it had some smoke-alarm issues, which he said are not uncommon in subsidized housing.
Anne Monden, who has been Robinson Garden manager since last year, said all the deficiencies noted in the inspection report have been corrected.
“Our response to the HUD report is going to be very good,” she said.
Robinson Garden’s main investor is American Housing Foundation, which took over and renovated the units in 2000 with the assistance of federal tax credits.
AHF also owns the subsidized Parkside Village Apartments, which failed its inspections in 2007 and 2008.
The Amarillo-based company went into bankruptcy last year after its founder and president died in a car crash that a fire marshal deemed suicide. About a dozen legal actions from creditors are pending against the company, according to news reports.
Backman said HUD considers Robinson Garden a stand-alone entity, not an asset of American Housing Foundation. Nonetheless, he said HUD is working with the complex on a plan that would allow it to restructure debt to free up more money for renovations.
The Texas Low-Income Housing Information Service, an Austin-based advocacy group, listed Robinson Garden and Tanglewood as the Texas subsidized housing complexes with the lowest inspection scores in 2009.

Chris DeCluitt, property manager at the federally subsidized Tanglewood Garden Apartments, points to a terrace built recently by the complex to prevent erosion around the foundation. In the background is apartment employee Tisk Knebel.
Rod Aydelotte/Waco Tribune-Herald
John Henneberger, the group’s co-director, said he doesn’t have detailed information about the properties but compiled the list to bring attention to substandard housing issues.
“The public has a jaded perception of subsidized housing based on a few outlying developments that really are bad,” he said. “But, generally speaking, developments that are recent are essentially invisible to the public. Whether they’re market-rate or subsidized, the quality is pretty much the same.”
At Tanglewood Garden Apartments on Friday, 10-year resident Janet Vaughan said she is happy with her apartment. She said the complex is safe and well-maintained and has been a good place to raise her teenage sons.
“We’ve liked it here a lot,” said Vaughan, a former Mexia State School worker. “If I get a drippy faucet, I just call them, and they fix it.”
DeCluitt said the apartment complex is in good condition for its age.
“I would live here if I was going to live in an apartment,” he said.
jbsmith@wacotrib.com
757-5752
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When do we get to see the follow up to all of this. The Director said he would be down to eyeball things. When will he give his opinion? When is the Trib going publish the report that shows exactly what happened here and why they failed? If both have applied for to be reinspected, why hasn't the agency scheduled them yet? Sounds more like someone should be inspecting the agency. I'm sure it does look good for them to fail a few here and there, kind of like when ATF made such a mess of things when their funding was getting cut. And what bothers me the most is how this seems to have happened right about at the time when DeCluitt was moving against Yancy, and this came from an agency based in Yancy's powerbase. I've seen things like that happen before when a candidate wanted to try to shut-up a detractor. Considering how hard Yancy is fighting for there not to be an actual race, it wouldn't surprise me, especially considering his own problems.
Technically, Chet lives here, but like most Congressmen who because of the very jobs we elect them to do have to spend so much of their time representing us in Washington DC, most will maintain a second residency close to DC instead of living out of a hotel or motel while Congress is in session. Our next Congressman might be from Bryan thanks to our District stretching from just south of Ft. Worth down through Waco to Bryan, instead of the old District that had 3 central Texas county that all shared county lines, same geographical location, and same issues. so I think it's almost as stupid to elect someone from Bryan as it is from Burleson. The big difference is that we have more in common with Bryan then Burleson who we are feuding with over dairy cattle runoff into our drinking water. Plus, in that election there is still a choice ont he ballot, and Chet hasn't been voted out of office yet. I can say these other people rumored to be after Averitt's seat didn't register, because they didn't want to unseat Averitt. Averitt dropped out of the election after the registration deadline for health reasonsm so it is kind of his fault that he didn't do it sooner or let somoene know.
Sam If your right then why does chet live in Virginia ? Our next congressment might be from bryan so your reasoning is stupid at best. Why did n't these people file. Blame ole Kip boy for this
If the manager is never in the office, how is Janet Vaughan able to so easily call and get her leaking faucet fixed? Sounds more like the manager may be out taking care of business and getting the residents seen about.
MRS.APARTMENT YOUR MANAGER IS NEVER IN THE OFFICE DOES THAT MAKE HER A GOOD MANAGER,----NO.
Thank you for clarifying Ms. Apartment. I did not mean to imply that you were living in bad conditions, the inspectors rating indicates that you are are living in one of the worst places in Texas. The point I was trying to make is that the rating given the apartments you live in seems completely out of line with its history and with the opinion of its residents and owners. The raise in rent probably comes along with new tax rates for the year. Most apartment complexes raise rent annually to reflect tax increases on the property.
Please allow me to correct Bill. First, of all I did not say that the apartments were bad. I said, when the apartments failed inspections they did not advise residents. In other words they did not adivse residents to fix any violations or that violations were occurring. For example, the above mentioned gate at the playgroud. This is not a minor violation as the apt manager stated. What if someone child gets hurt or killed. I feel they sould have advised residents to stay away from the park until they corrected what they knew was a violation. As far as the fire ex. being misplaced- at Tanglewood we have our fire ex. inspected every August therefore the manager knew then the fire ex. were missing and should have wrote up the resident and replaced the fire ex., plus they have monthly inspections so the manager should have known about and corrected any of the faceplates and outlets. My point about rent being raised was due to the fact that they raised the rent after knowing they were not meeting expectations. I hope Bill is no longer confused. Further more, I never said I was living in bad conditions and if you did not know that certain things were violations you would think the apt. were up to code as I once did. It does bother me that Tanglewood was not keeping up with maintence in some areas.
Ok, I'm a little confused. Ms. Apartment, who lives in one of the apartment complexes that failed its inspection, is living in such bad condition her only complaits are that they raise rent every year and that she wasn't told things were supposed to be bad. If you have to be told things are that bad, then maybe they aren't really that bad. And please pardon me while I take a break to laugh at Yancy, I mean Darren, who still can't read that DeCluitt is wanting to be a Senator. He just feels it's better for Waco to have one from Waco to represent Waco. But if you think the guy from the area that has been butting head with Waco about the quality of our drinking water will represent us better against his power base, then by all means, vote for more cow crap in your water.
I laughed my &^^ off and he cannot even managae a apartment complex.Decluitt) and he wants to be a senator?
Sounds like the Inspector was doing his job, great find Inspector, keep it up.....
No matter where you live, managers of apartments want to collect the rent. It is not any different at HUD apartments. I live at one of the above mentioned apartments and have to say that this is a very safe community and nice place to live. It houses students, families starting out, and elderly. That is no different from other apartments all over the world. We are blessed to live in this complex and haven't thought twice about leaving it.
I live at the Tanglewood Apartments. Tish is an okay manager.I was not aware of this failed inspection until this article came out then the managers put a note on our door. Stating "Tanglewood Graden is open and will remain so." I searched for this article then learned of the circumstance. If the apt. failed inspections then the apt manager should have advised residents sooner. I really don't know what to make of this. As a single parent, I need an all bills paid apt. However, I could do without the raising of the rent. I have been here for 3 years and each year the rent has increased. So hopefully now they will focus on fixing things instead of the rent increase. It's hard to believe the apt managers will allow residents to live in a building that is not up to par. Worst of all this is information that residetns have the right to know, yet the managers kept this from us. Probably because they don't us to leave. This makes me concerned. Now that income tax has arrived I may be leaving.
I agree with un happy citizen because I live in a waco apartment and that's right these managers want to collect rent stay in your business tell you you can't have guest but when it is time to fix something you don't hear or see them fix nothing it aint hud it is the managment.Stay on them managers cause it aint always the tenents.
Well, I see that the Most Valuable Hater has showed up. Good to see you still assume the worst in people. Maybe the other inspectors were friends of DeCluitt, but that doesn't explain the same huge drop from the other property not connected to DeCluitt. As Sam pointed out, that's 2 big uncharacteristic drops of almost 70 points. This would be kind of like you, MVH, commenting on a story without deflecting your own hatred onto who or whatever. Running in a lot of the same circles as DeCluitt, I've never heard anything bad about the man, unless you count Yancy who's mad at people like DeCluitt for not letting him walk away with an election. Two 70 point drops without anything glaring, doesn't sound right. Why not just re-inspect the places with a different inspector to see if their scores fall? I think a 70 point deviation from their history would warrant something like that.
Well Sam it could have been that the previous inspectors was buddies with Decluitt. Just to add, many people in Waco don't have respect for other people, so it sounds about right that they don't respect a property. I hate it when I'm waiting in line for something and some fool wants to crowd me from behind. Whatever happened to the unwritten rule of personal space. Regardless, manners, a strong work ethic, and just plain on common courtesy just don't seem to exist with many Wacoans....Just my opinion. Harsh comments huh harhar?? ha ha.
I AGREE WITH LINDA SHES A GOOD MANAGER WE HAVE SO MANY,MANY,MANAGERS THAT DONT GIVE A ----.GOOD JOB LINDA.THE TENANTS SHOULD COME FIRST.WALK THE PROPERTY,KNOW WHO LIVES ON THE PROPERTY IS VERY IMPORTANT TO ME.LET THE TENANTS KNOW THAT YOU CARE ABOUT THEIR SAFETY,AND THEIR WELL BEING IS IMPORTANT TO ME AS WELL.THATS A GOOD MANAGER.
"Windows blocked by furniture"? So if a resident puts a couch, for example, in front of a window, that's an infraction? Or a bed in front of a bedroom window? How in the WORLD can an apartment manager combat that? You can tell residents not to do that (I assume, you could tell them to put their furniture in the middle of the room)- but you cannot go into every single apartment every single day to ensure they aren't. As for outlet plates, at what point does the RESIDENT become responsible for not only TAKING CARE OF but also REPORTING when things are not up to par? Geez.
Ah, the DeCluitt haters have returned. Did you not read that given both properties past records, a past record who's last scores were up in 90's with DeCluitt's property getting a 97 out of 100. Most people it would strike as odd for a score to drop 70 points without anything glaring. There is a big difference between checking for problems and searching for them. If I was a health inspector, I bet there isn't a restaurant in town I couldn't find enough things to close them down if I so desired. I know police officer can follow most cars and find something to ticket them for if they wanted. I would think the agency inspecting would have some policy in place to recheck a property if there is so large a drop in score. Most agencies do, to make sure the inspector isn't trying to railroad someone or really knows what they are doing. That's why they keep those histories to second look breaks in patterns. Plus, I have not heard that DeCluitt wants Averitt's seat. All I've heard is that DeCluitt would rather see someone from McLennan County represent McLennan County's district in Austin instead of someone from Burleson. That's just smart politics there. It's a simple matter of who fights harder, the man defending his home or the hired gun who's already been paid? But hey, any fool knows that an elected official is going to look after themselves first. The difference Averitt's interests are here, Yancy's are 150 miles up I-35.
Isn't this the same man who was wanting to get appointed to Kip Averritt's Senate seat by bad mouthing Darren Yancy? I don't think I would want someone like this representing me in Austin! If he can't manage a couple of apartment complexes, I don't want him managing my tax dollars.
Waco apartments are horrible. I bet most of them couldn't pass a building inspection.
Mr. DeCluitt, isn't an inspector supposed to inspect "anything and everything" in an inspection so that the tenants are SAFE? A new inspector finding infractions... hmmm, were the old inspectors paid off to ignore those infractions? You take tax dollars or tax credits from the feds, it's YOUR responsibility to maintain the facilities. Anything less is unscrupulous.
some managers do not care about their tenants and this is very sad. I have been a manager for 15 years and my residents pay my salary and they are my first priority. Managers who sit int he office and never inspect their properties and get to know their tenants need to find a different job.
My mother-in-law lives in one of the above mentioned apartment complexes. That alone is reason enough to fail the place, tear it down, go live under a bridge mamasan.
THE RENT IN WACO APARTMENTS IS TO HIGH,MOST OF THE APARTMENTS ARE NOT SAFE.THE MANAGERS DONT CARE ABOUT THE RESIDENTS THEY JUST COLLECT THE RENT.THE CWNERS JUST WANT TO BE PAID BY THE GOVERMENT.
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